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Effective Problem Solving Through Open Communication

by Thomas Turner

Problems will always be around regardless of where you are, but you can minimize them by maintaining a good working relationship with the people around you. You can do this by establishing open lines of communication and learning to listen well to the ideas of other people.

Defining the Concept of Open Communication

There is really nothing complicated about open communication. It simply means dealing with situations by putting everything on the table and hearing out the problems and suggestions of everyone involved.

Despite being so simplistic, open communication is actually the best way to conquer whatever obstacles come your way. From resolving serious issues like international conflicts between nations to almost mundane concerns like selecting the wall color for the new office conference room, open communication is the most effective means to arrive at a solution.

Easy Problem-Solving Techniques

* Give everyone involved some time. Figure when it time and how to communicate. Some people need time to cool down before confrontation occurs. Then figure out if these types of people communicate better face to face, on the phone, or in a letter. (Remember, if you opt for a letter make sure to read it twice and make sure it doesn't sound mean. It's easier to be mean when you're not saying it out loud.)

* If you have a problem with a co-worker, make sure to keep your tone from being accusatory during your discussion. Also, restrain yourself from asserting authority especially when the other person seems willing to make a fair compromise.

* Do not take it personally. Keep in mind that you are having issues with the situation at hand and not with your co-worker. Because of this, you must never cross the boundary and make personal attacks on the individual.

* Make sure everyone at work and at home know there's an open door policy. Which means they can always express any feelings, opinions, or frustrations freely as long as their are calm and respectful. This will eliminate built up frustrations.

* In case a conflict does arise and you find yourself in the middle, you can help resolve it by not taking sides. Instead, allow both sides to take turns in airing out their differences. Solicit their suggestions on how to solve the problem, while also giving your own suggestions.

Improve Your Relationships by Practicing Open Communication

These techniques don't just work out for efficient problem solving at work but it works for any personal relationship as well. Use them whenever you get in an arguement with a loved one.

Practice Makes Perfect

In the beginning, you may find yourself having a difficult time being completely open in communicating with others. During the discussion of a conflict, feeling may still be hurt and grudges may still be kept. But as you keep practicing open communication, you and your co-workers will gradually get used to the concept and will eventually be able to use it in resolving issues without too many problems.

When two people in the office are constantly talking behind each others back, all the other employees are affected by their bickering. Working around them will be like walking on eggshells at all times. Open communication is highly effective in eliminating problems such as these. It may take weeks or even months for everyone to get used to the concept but eventually, it will come naturally, leading to a significant increase in productivity in the workplace.

Do life's problems have you overwhelmed? Need to learn effective problem solving? Go to www.SuperSonicSuccess.com and get all the problem solving methods you need.

Published February 3rd, 2009

Filed in Management

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